This issue only affects customers using NVFlash version 2.1 or 2.2 to program their module with WinCE. Linux customers or customers using the Update Tool under WinCE are not affected. NVFlash is used to program the module in recovery mode.
Customers using the products mentioned above under WinCE, programming their modules using NVFlash 2.1 or 2.2 are potentially affected. Using NVFlash 2.1 or 2.2 with default settings led to RAM settings being updated from 533MHz to 800MHz. The timings used for this 800MHz RAM settings were not stable enough and could have led to misbehavior of software.
This issue has been fixed in NVFlash version 2.3 as the 800MHz timings have been adjusted to work well with all module versions. Get the latest version of NVFlash here.
You are not affected if you are still running with 533MHz RAM frequency. To find out what RAM frequency you are currently running, use the latest Update Tool (direct download), run it on the device and click on “Version Info”. The second line tells you which RAM frequency is used.
In case your device is affected: Get the latest Update Tool (direct download) and run the following command:
updatetool.exe /u default.bct
Please do not run this if you are not affected as it might upgrade your RAM frequency from 533MHz to 800MHz, unless you really intend to do this speed upgrade. Also, make sure you are using the latest NVFlash tool in the future.
To verify if the fix was successful reboot your device, open the latest Update Tool (direct download) and click on “Version Info”. The second line should show “BCT V1.0 (800 MHz)” (Before it was “BCT V0.0 (800 MHz)”).